Eicon Networks S93 Guide d'installation télécharger pdf (Page 117)

Troubleshooting 117

CHAPTER 11

Troubleshooting

The installation software creates the folder ‘Eicon ISDN Tools (Common)’ in the ‘Start’

menu under ‘Programs’. The mainenance tools available here are:

• Line Check

• Diva Server Diaganostics

The Line Check tool enables you to quickly verify that your Diva Server adapter and ISDN

or channelized T1 line are working properly.

The Diva Server Diagnostics tool can help with the analysis of problems if difficulties are

encountered with the Eicon ISDN drivers or the ISDN connection. Every Eicon ISDN driver

sends status messages, and reports any error situations that occur. The messages are

saved in a specific memory area of a fixed size, so that the oldest messages are overwritten

when the memory is full.

Diva Server Diagnostics enables the messages from various drivers to be displayed and

saved (see Diva Server Diagnostics

on page 119).

Line Check

To use the Line Check utility, you must have installed your Eicon Diva Server adapter,

installed Diva Server for Windows NT, and connected your ISDN or channelized T1 line

to the adapter.

1. Run Line Check by selecting ‘Start > Programs > Eicon ISDN Tools (Common) > Line

Check’.

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Eicon Networks S93 Guide d'installation Page 117